Xiaomi Mi 11 Lite 5G - Smartphone 8GB+128GB, 6.55” AMOLED DotDisplay, Snapdragon 780G, 64MP+8MP+5MP Triple Camera, 4250mAh, Truffle Black (UK Version+2 Year Xiaomi Warranty) (Renewed)

Firstly I would stress that this was an Amazon refurbished item. I would not give this any stars but that is not an option unfortunately. The item says it comes with a full two year Amazon warranty as well as a Xiami 1 year warranty. It arrived in a plain cardboard box which contained the phone in an unsealed jiffy bag wrapped in bubble wrap, a charger and a usb cable, nothing else. The phone was covered in greasy fingerpints which were difficult to clean off. The phone otherwise looked OK, no scratches etc. The phone booted up and then the problems began! It said that 'updates' were available, it came with Miui 12 installed. However it would not connect to my wifi; it didn't show any wifi's available from the settings menu. So I entered the details manually, but that made no difference. I thought that perhaps it needed to update to enable wifi. So I then put in my SIM card and turned on data roaming. It then went through the updating and installed Miui 13. This took quite a while and when it finished it again said 'update available' so I pressed 'update' and it then downloaded the update to Miui 14. This took a considerable time to install and 'finish', perhaps an hour, and took in total for the two updates about 5gb of my mobile data! Once installed I tried repeatedly to turn on wifi, no success either from the drop down or settings menu. It said trying to turn on wifi but it never did. Also when I went onto Google to search for this problem it showed a whole history of 'previous' google searches, so the phone had not been fully cleaned of previous owner information!! I did not delve any deeper but I dread to think what other information have been left on this phone. Enough was enough! So I went onto Amazon and requested a refund. Unknown to me the phone, although an Amazon Refurbished product was through another seller and it said that I would need to wait for an email from them with the details of the return process. More than 24 hours later and I am still waiting for that email from the seller!! Also only when the seller receives the item will my account be refunded. Buyer beware. I will NEVER buy another refurb item from Amazon again.

The media could not be loaded. Exactly one year and 5 days after I've bought this piece of junk on Amazon screen broke (see video) on top of that: unresponsive screen, dodgy fingerprint scanner, native software filled with ads... NEVER AGAIN WILL I BUY XIAOMI JUNK. PS.huge thanks to amazon customer services who helped me get my money back.